1. English, Chinese,French, Math and Art Class
- Tuition fees are non-refundable.
- If a student provides notice of absence to the Office at least 2 days before the day of class, a make-up class in the same week or another week may be arranged with the teacher at the teacher's convenience.
- Students may choose to have a back-to-back lesson or two lessons in the same week, as per the teacher's availability.
- If a student provides notice of absence the day before or the day of, no make-up opportunity will be provided.
- If a student does not attend a make-up class and fails to notify the Office at least 2 days before the day of class, the make-up opportunity is forfeited. Otherwise, a second reschedule can be discussed with the teacher at the teacher's convenience. No classes will be rescheduled a third time.
- Students must complete the make-up lesson within one payment cycle of time-off request. Failure to do so will be considered an automatic forfeit of make-up opportunities.
- If a student arrives late, class time will not be extended. If a teacher is late, class time can be extended or added on to the next class.
2. Piano Class
- If a student provides notice of absence to the Office at least one week (7 days) in advance, tuition fees for the missed class can be refunded upon request. Otherwise, make-up classes can be arranged at the teacher's convenience.
- If the student provides notice of absence 2-6 days in advance, half of the tuition fee for the missed class can be refunded, or transferred towards registration for the next semester (payment cycle).
- If the student provides notice of absence the day before or the day of, no make-up class or refund will be provided.
- Students must complete the make-up lesson within one payment cycle of time-off request. Failure to do so will be considered an automatic forfeit of make-up opportunities.
- If the student arrives late, no make-up time will be provided.
3. Additional Information
- Free trial lessons are not provided. Upon enrollment, students are required to pay the full semester's tuition for their course(s) of choice (3 months per semester). If you find that the course is not suitable for you, please inform the Office promptly. A refund for the remaining classes will be provided at no extra cost.
- If the student cannot complete their time at R & M Learning Center due to personal reasons, please inform the Office at least one week (7 days) in advance. The Office will refund the remaining tuition fees at no extra cost.
- If classes are cancelled due to a teacher's situation, all tuition fees will be refunded.
- All group online classes, no refund with absence.